Overview
French Quote to Cash Specialist
HubSpot is seeking a highly motivated and energetic individual looking to join a growing and fast-paced Quote to Cash Department. This is a great opportunity for a focused self-starter to join an awesome company and have an impact on the future infrastructure being set up for continued growth.
Please note applications must be submitted in English.
Job Description
- Manage a dedicated portfolio of accounts and perform varying tasks and duties necessary to reduce Accounts Receivable. Including but not limited to: email and phone outreach to Customers and partnering with internal Customer Service and Sales teams to resolve Customer disputes.
- Resolve a variety of accounts receivable inquiries while providing world-class customer service
- Handling of billing and contract-related inquiries in compliance with HubSpot legal and financial requirements
- Establish and maintain effective and cooperative working relationships with internal stakeholders and customers
- Liaise with IT Support to resolve system discrepancies
- As needed, provide guidance on contract, billing and collections matters to account managers or other operational staff, including training to new account managers and other sales employees in best practices and operational procedures
- Work independently and with management to improve Quote to Cash processes and analyze the current state of business
- Solve complex billing issues that require extensive analysis and review through different scenarios and systems
- Perform reconciliations and correcting transactions
- Process key customer documents including tax exemptions, bankruptcy, and vendor forms
Requirements
- Fluency in English and French required
- Fluency in Spanish or Portuguese is a plus
- Experience in a high volume collections, billing or accounts receivable environment
- Quick learner who is capable of grasping and retaining information in a high volume transactional environment that is constantly changing
- Excellent written and verbal communication abilities
- Strong analytical, problem solving, and organisational skills
- Highly motivated with the ability to work in a fast paced environment
- Commitment to excellent customer service
- Must be resourceful and tenacious
We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.
If you need assistance or an accommodation due to a disability, please email us at interviewaccommodation@hubspot.com. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.
Important COVID-19 Guidance (For candidates applying to roles in the United States):
Per HubSpot’s policy all employees who wish to work @office or @flex or to visit an office in-person must be fully-vaccinated. At this time, @remote employees are not required to be vaccinated.
Germany Applicants: (m/f/d) – link to HubSpot’s Career Diversity page here.
About HubSpot
HubSpot (NYSE: HUBS) is a leading customer relationship management (CRM) platform that provides software and support to help businesses grow better. We build marketing, sales, service, and website management products that start free and scale to meet our customers’ needs at any stage of growth. We’re also building a company culture that empowers people to do their best work. If that sounds like something you’d like to be part of, we’d love to hear from you.
You can find out more about our company culture in the HubSpot Culture Code, which has more than 5M views, and learn about our commitment to creating a diverse and inclusive workplace, too. Thanks to the work of every employee globally, HubSpot was named the #2 Best Place to Work on Glassdoor in 2022, and has been recognized for award-winning culture by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more.
Headquartered in Cambridge, Massachusetts, HubSpot was founded in 2006. Today, thousands of employees work across the globe in HubSpot offices and remotely. Visit our careers website to learn more about culture and opportunities at HubSpot.
By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. HubSpot’s Privacy Notice explains what personal information we may process, where we may process your personal information, our purposes for processing your personal information, and the rights you can exercise over HubSpot’s use of your personal information.
