Overview
About Us
Merit’s verified identity ecosystem helps trusted organizations across government and enterprise solve critical real-world problems in workforce development, emergency services, licensing, education, defense readiness, and other sectors. Thousands of trusted organizations – including government agencies and nonprofits – use Merit for digital verification of credentials, licenses, training, and skills.
Using Merit, organizations can capture and certify people data in containers called merits (Watch this video to learn more: What is Merit?), and grant them to individuals. All of an individual’s merits are stored in one place, providing people agency over their verified data, giving people secure access, and selective sharing with other organizations.
By connecting organizations and individuals, the Merit Platform supports a robust verified identity network that serves as a source of truth and trust for entire industries; bringing visibility, liquidity, and trust to people’s data.
Florida Division of Emergency Management
The Florida Division of Emergency Management partnered with Merit to provide a fast, secure, paperless solution for the verification and time-tracking of thousands of volunteers and paid medical professionals assisting with the statewide COVID-19 vaccination efforts. As a result of our work together, FDEM was named a StateScoop 50 Award winner for the State IT Innovation of the Year.
Ohio Department of Education – Afterschool Child Enrichment (ACE) Program
After the Ohio State Legislature created the $125M 2-year Afterschool Child Enrichment (ACE) educational savings account program, the Ohio Department of Education (ODE) contracted Merit to inform parents, guardians, and businesses about the new opportunity and eligibility requirements. Merit developed and delivered support systems, workflows, and digital assets for the ACE program. ODE issued digital credentials to parents and guardians certifying student eligibility, enabling them to use the grants with service providers listed in the Education Marketplace, and the Ohio ACE app is a single destination to view account balances and submit claims.
Virginia’s Department of Professional and Occupational Regulation (DPOR)
DPOR partnered with Merit to streamline licensing and digital credentialing for the more than 300,000 Virginia’s Department of Professional and Occupational Regulation (DPOR) partnered with Merit to streamline licensing and digital credentialing for the more than 300,000 professionals across more than 40 industries that are required to have a license to work. With Merit, those licenses are now digital, accessible, and easily verifiable by consumers and businesses.
Merit’s salaries are competitive and transparent. Here’s a look at our pay bands based on different roles.
Our Values
Merit’s values are more than just words on paper – they permeate the company’s brand, culture, products, and even individual actions. Our values are:
Everyone is a friend. We see opportunities everywhere because Merit has endless ways to grow the already vast and self-propagating Verified Identity graph.
Building a network of truth and trust. Merit is modeling the real world of Verified Identity into a digital one, built on merits. Society values truth and merits represent the truth.
A rising tide lifts all boats. We think about entire industries and how to make the most impact on people’s lives. When we succeed, our employees, partners, and everyone on Merit should succeed.
Measure to meaningfully improve. Work is measured by output, not vanity metrics, and the things we do measure have goals.
Use Merit to build Merit. The strength of the Merit network, platform, and company compounds with the addition of every partner, consumer, and employee.
Benefits at Merit
Remote first with flexible working hours Unlimited time-off with encouraged minimums
Medical plans designed to provide comprehensive, high-quality medical and prescription drug coverage with low to no deductible
Dental and Vision coverage
Employee Assistance Program with 24/7 support Income protection through basic life insurance, voluntary additional life insurance, and disability insurance
401k Program
Fully paid parental leave for 6 months for both Moms and Dads
Additional support resources like Rightway care concierge, One Medical, Sibly, and SoFi to support employees in getting the most from their benefits from financial to mental health support
A dedicated People Operations team always looking for feedback and new opportunities to provide benefits that meet the needs of our employees
The Role
The Sales Manager will be responsible for tying the entire sales organization together by prioritizing, delegating, and overseeing the workload, processes, and progress as it flows. This individual will be focused on team management as well as building relationships cross-departmentally, internally, and externally to ensure all teams/leaders/stakeholders are aligned and on track for success. This role will be the liaison between the COO and the Sales team and will need a strong ability to organize, guide and escalate questions, comments, and concerns to the appropriate channels. This role is people management focused.
Merit is a startup environment where you will be expected to roll up your sleeves, take initiative, and get creative about finding solutions to challenges. This is a full-time, 100% remote role.
What you will do
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- Develop relationships with all Merit Business line leaders, current lobbyists, consultants
- Planning and directing the hiring and training and ongoing development of team members
- Ensure that communications between lobbyists, consultants, and leadership are clear, aligned, and consistently encouraged to push projects forward and meet timelines and expectations
- Understand the design and implementation plans for all assigned projects and supporting them to the finish line
- Ensure team members are fulfilling their company goals and team objectives, are engaged and growing
- Gain a deep understanding of all current partnerships to ensure the team is able to consistently meet all requirements
- Hire and manage a network of Consultants/Lobbyists in target Merit states, setting clear expectations as to what success means
- Oversee the contract drafting process to ensure accurate representation of Merit and our expectations in collaboration with the delivery team
- Ensure the team liaison is properly facilitating introductions with all the appropriate individuals involved (i.e., business development executives, internal Merit teams, consultant network)
- Communicate proactively with the COO the progress and challenges of the team
- Facilitate team meetings to track progress and gain steady insight into the work being done
- Track, analyze and report sales statistics based on key metrics in collaboration with sales operations leadership
Experience & Skills
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- Minimum five years sales operations management or relatable experience
- Experience with Salesforce.com and/or HubSpot platforms
- Reviewing and reporting team performance
- Managing large external and internal teams in support of company goals objectives
- Experience working with state, local and/or federal government partners – either from within the government or outside as a partner
- Interaction with government procurement, including but not limited to RFPs, RFIs, RFQs and RFOs
- Experience helping to bridge the gap between public, private and government sectors
- Understanding of profit and loss determination and all key factors in proposal development
- Developing sales plans, forecasting, and tracking results in order to meet organizational goals
- Assess team training needs and motivate direct reports to reach organizational targets
- Salesforce implementation for account management, forecasting and strategic analysis
- Startup experience and an entrepreneurial mindset
- B2B, and B2C SaaS experience
