Overview
Grab a Seat at the Table
BentoBox and Clover are working together to shape the future of modern hospitality. Join the team building award-winning technology for the restaurants you know and love.
About BentoBox & Our Mission
The BentoBox Marketing and Commerce Platform delivers a seamless guest experience dedicated to accelerating growth and helping restaurants thrive. BentoBox empowers modern restaurants to build their online presence, diversify revenue, engage with diners, and increase operational efficiency. To do so, the platform includes products such as websites, ordering (online ordering, pre-order & catering, gift cards, merchandise, tickets), events management, and marketing tools.
Over 14,000 restaurants worldwide rely on BentoBox as their digital front door. BentoBox is trusted and loved by hospitality groups such as José Andrés’s ThinkFoodGroup and Danny Meyer’s Union Square Hospitality Group and independent restaurants including Emmy Squared, Suerte, and The Meatball Shop.
BentoBox is proud to be a part of Restaurant Solutions, a division of Fiserv – a leading global provider of payments and financial services technology that enables 200,000 restaurants to deliver differentiating experiences.
About the Role:
BentoBox is hiring for a Senior Product Designer who will ensure both restaurant operators and restaurant guests have an exceptional experience interacting with BentoBox products within the Diner Experience (DinEx) product area. The right candidate will collaborate with a dedicated team of Engineers, Product Managers and Product Operations associates to design products at the intersection of our diner management, reservations, and marketing tools. This is a high-leverage role that will have a significant impact on our ability to deliver value to restaurants and will require partnership with high profile customers.
What You’ll Do
- Take ownership of a project’s product design process, acting autonomously to lead a project to a successful launch
- Produce elegant solutions to complex problems, efficiently and consistently
- Design from concept to hand-off, knowing when to make low-fi sketches and when to make pixel-perfect prototypes
- Help maintain and evolve our design system
- Inform design solutions by conducting competitive analysis, reviewing analytics, interviewing users and running user tests
- Partner closely with product managers, engineers and internal stakeholders to find effective but practical solutions to design problems
- Give and solicit feedback from other designers, including mentoring less senior designers
- Present concepts to leadership, justifying your choices with rationale and research
What You’ll Bring
- 5+ years of product design experience (startup experience is a plus)
- Experience designing b2b or admin web platforms
- Fluency in contemporary design tools (we primarily use Figma)
- Passion for end-to-end product design: you know how to craft experiences that feel good, look good, and address user needs
- Proven strength in core visual design principles, particularly visual hierarchies
- Familiarity with new and upcoming best practices, along with knowledge of past trends
- Empathy for users, understanding their pain points and advocating for their needs
- Experience conducting user research and digging into data to help inform design iterations
- Ability to think about high-level product vision, understand how to effectively balance user needs, business objectives, and technical constraints
- A positive, proactive approach to your work
Bonus Skills
- HTML, CSS, and Javascript (esp. React)
- Interface animations skills
- Experience in the hospitality industry
Perks of Joining Us:
We’re building a hybrid workforce, with employees working out of local offices 3 days a week.
- Competitive salary
- Comprehensive benefit plans to suit your unique needs
- 401(k) with company match and Employee Stock Purchase Plans
- Generous time off programs including paid parental leave
- Holistic wellness program
- 8 highly active Employee Resource Groups
- Professional development, growth and support
- Company-sponsored volunteer days and community-building events
- Opportunity to work with a passionate team making a positive impact on the hospitality community
Important Information on BentoBox’s COVID-19 Vaccination Policy
In order to protect our community, BentoBox newly hired employees in the United States will not be required to be fully vaccinated, but will be required to disclose vaccination status. Associates traveling within the U.S. will no longer be required to attend safety briefings and Fiserv-sponsored events will no longer require proof of vaccination. All Fiserv associates can enter and work in Fiserv facilities regardless of vaccination status.
BentoBox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
These pay ranges apply to employees in New York and California. Pay ranges for employees in other states may differ.
Salary Range
$136,800.00 – $223,200.00
These pay ranges apply to employees in New York and California. Pay ranges for employees in other states may differ.